It appears the Floyd Mayweather-Conor McGregor bout has everyone looking for another fight.
Showtime, who was streaming the pay-per-view boxing match for the price of $99 a customer, has been hit with a class-action lawsuit from unhappy customers, according to a report from The Hollywood Reporter.
The issues with the stream, namely error screens, excessive buffering and poor video quality, are to blame, and attorney Michael Fuller says Showtime rushed to put out a failing product in a cash grab.
“Instead of being upfront with consumers about its new, untested, underpowered service, defendant caused likelihood of confusion and misunderstanding as to the source and quality of the HD video consumers would see on fight night,” Fuller writes in the complaint, according to the report. “Defendant intentionally misrepresented the quality and grade of video consumers would see using its app, and knowingly failed to disclose that its system was defective with respect to the amount of bandwidth available, and that defendant’s service would materially fail to conform to the quality of HD video defendant promised.”
Showtime also issued a statement in response to the complaints.
“We have received a very limited number of complaints and will issue a full refund for any customer who purchased the event directly from Showtime and were unable to receive the telecast,” says Showtime SVP of sports communications Chris DeBlasio, according to the report.
The suit seeks actual damages of $200 statutory damages, whichcever is greater, for each member of the class, and it includes anyone who paid for the fight but were unable to view the fight in the Showtime app “in HD at 1080p resolution and at 60 frames per second, and who experienced ongoing grainy video, error screens, buffer events, and stalls instead.”